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Selecting the correct
offshore project partner can be very rewarding.
Significantly lower your project delivery costs.
Gain a great deal of flexibility in meeting peak project
loads.
Confidently bid for large projects without increasing
head-count or making expensive investments in capacity.
Gain access to a pool of highly skilled knowledge-workers.
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Going with the wrong offshore partner can cost
you your client.
Or
your job
Going offshore adds a few thousands of miles of distance
between you and your vendor.
For the vendor, experience on offshore processes is
as important as technical skills.
You usually cannot audit the vendor's quality processes.
An internationally accepted quality certification is
a must.
Claims of quality and experience are easy to make when
the client is a thousand miles away. All such claims
should be verifiable with respect to project evidence,
client references and so on.
Time spent upfront by you ( and your vendor ) for setting
up workable systems will pay off handsomely in the long
run..
Language and cultural differences can play a surprisingly
important role in client-offshore vendor relations.
The "lowest" cost option may prove to be very
expensive in terms of project delays, quality problems
and loss of client confidence in your company. The best
solution is usually the optimum balance between service
levels and cost. |
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Am
I prepared to invest the time to
establish a workable system with
my overseas vendor ?.gif){kind=spacer}